Last Updated: October 29, 2025
Privacy Policy
How we collect, use, and protect your information
1. Information We Collect
Account Information
- Username and password
- Email address (if provided)
- Account creation date and activity
Character Information
- Child's name, age, and gender
- Personality preferences and traits
- Art style preferences
- Character creation timestamps
Photo Information
For details on how we handle customer photos, see our Privacy & Photo Use Policy.
2. How We Use Information
We use the information we collect to:
- Provide and maintain our service
- Generate personalized storybooks and characters
- Process payments and manage accounts
- Communicate with you about your orders
- Improve our service and develop new features
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With service providers who assist us in operating our service (under strict confidentiality agreements)
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Staff training on data protection
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Photos are deleted immediately after character generation. Account information is retained until account deletion.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent at any time
To exercise these rights, contact us at support@littlechapters.co
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our service
- Improve our service functionality
You can control cookies through your browser settings, but disabling them may affect service functionality.
8. Children's Privacy
Our service is designed for parents and guardians to create stories for children. We do not knowingly collect personal information directly from children under 13.
All information about children is provided by parents or guardians with appropriate consent. We comply with COPPA (Children's Online Privacy Protection Act) requirements.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
10. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.
You are advised to review this privacy policy periodically for any changes.